Our mission is to change the model by which commercial debt collection agencies operate.
Stein & Balbof, LLP has realized an increased demand from our clients for more comprehensive services designed to reduce costs, increase operational efficiency and cash flow and reduce bad debt write-off and days outstanding.
Through investments in technology, staff education, and highly selective recruiting, S&B has been able to offer an improved level of services that our clients demand.
We provide our clients and community senior citizens through our philanthropic work with results and world-class customer service. That is how we earn and are able to maintain business relationships. We are dedicated to providing you with help now and in the future. From simple debt recovery to more complex debt management and consulting, we provide every service necessary for your accounts receivable department to run smoothly and efficiently.
While we have the latest computer systems, software and technology at our disposal, we also provide our clients with good old-fashioned hard work by experienced collection professionals. Our staff members have been selected for their knowledge, experience and ability to learn and adapt to the ever-changing needs of our current and future clients. They know what tactics and techniques have worked in the past in particular verticals and are able to customize and apply them to achieve desired results for our new clients.
We adhere to all standards of professionalism with our clients as well those companies from which we are attempting to recover past due accounts. We pride ourselves in communicating with both parties.
As a client, you will always know where your account stands. Regular communication keeps our clients updated on the latest developments with their accounts. We provide our clients with one contact person. That person will handle your account from beginning to end, from making the first collection call to final coordination of payment.
Our staff members have the necessary skills to get the results you want. Yes, we provide simple collections. We also provide numerous support services that can help you manage delinquent accounts, turning them into cash more quickly. We also provide consulting services that can help your A/R department avoid future cash-flow problems.
Mission
Stein & Balbof, LLP will endeavor to provide our clients the most economical and productive programs available in today’s market. Utilizing the most advanced and efficient recovery tools, our objective is to decrease your outlasting accounts receivables and minimize losses sustained through delinquent debt.
Service – Quality – Results
Vision
Our corporate vision is to allow our client’s access to the most successful commercial collections procedures available today. It is Stein & Balbof, LLP’s Collections division’s goal to consistently modify our programs and procedures. This would be based on the changes in technology and available recovery tools. Our business will remain a fluid as possible in order to adapt as our clients and debtors evolve.